When you call to order Viasat Internet, your customer service rep will set you up with an appointment for installation. All Viasat installations are performed by certified Viasat installation technicians–self install is not an option. Our advanced satellite technology requires precise calibration. Your installer will contact you before your installation date to confirm that date and time of your appointment. At that time they will also review site requirements and your installation preferences. An adult (18+) with the authority to make decisions must be present during your Viasat installation appointment.
Locations and Equipment
Viasat satellite internet technology will only work with Viasat’s proprietary mini dish–you cannot use a satellite tv dish for our service. Your Viasat installation technician will talk with you about the best place to install your Viasat mini dish. Typically, they will look for a location on your roof or wall that provides good access to the satellite. In instances where those locations will not work well, they may use a pole to mount the dish. The Viasat dish is small (about 30″x28″) and relatively unnoticeable after installation.
Renters and HOAs
Renters must obtain landlord permission to have the Viasat dish installed before ordering the service. Condo owners and customers with Homeowners Association rules should review their HOA rules before ordering Viasat. It’s unlikely that you’ll have any issue with Viasat’s mini dish, but it’s important to verify the rules for your neighborhood or building before calling to set up installation. Viasat’s satellite dish is considered an “Over-the-Air Reception Device” by the FCC – the same classification as residential satellite tv – and is legally permissible for mounting to your home in almost all circumstances.